By using fu9 Terms & Conditions
— complete transparency

By using fu9 (fu9.click), you agree to these Terms & Conditions. This isn't just a formality — these terms define the rights and responsibilities of both you and us. We want you to know the rules of play, how bonuses work, how withdrawals are processed, and under what circumstances an account may be closed, before you get started.

Fu9 believes transparency is the best policy. That's why these terms are written in plain language — so you're not left confused by legal jargon. Each section clearly explains what you can do, what's not allowed, and what to do if something goes wrong.

To create an account on fu9, you must provide accurate information. Your name, date of birth, phone number, and email must all be correct. Registering with false details can cause withdrawal issues and may result in your account being closed.

• The name and identity provided at registration cannot be changed later.
• Each person may hold only one account — multiple accounts from the same phone number, email address, or device are not permitted.
• Keeping your account password confidential is your responsibility. fu9 is not liable for any unauthorized access resulting from someone else using your account.
• Selling, renting, or transferring your account to another person is strictly forbidden.
• If anyone under 18 registers, the account will be permanently cancelled and all balances forfeited.
• Fu9 may request identity verification documents at any time.

Before making your first withdrawal at fu9, you must complete KYC (Know Your Customer) verification. This is a mandatory step taken in line with international gaming regulations to prevent fraud and money laundering. Once KYC is completed, it won't be required again for future withdrawals.

Withdrawal requests will not be processed until KYC verification is complete. Deposits and gameplay will remain available in the meantime. The sooner you submit your documents, the faster your withdrawal will be processed.

Depositing and withdrawing on fu9 is straightforward. Transactions are supported via Mobile Pay, Nagad, Rocket, USDT, and more. Minimum limits vary by payment method.

• Minimum deposit: ৳500. Minimum withdrawal: ৳1,000.
• Withdrawals will only be processed to the same payment method used for your most recent deposit.
• For KYC-verified accounts, withdrawals are typically processed within 15–30 minutes.
• Daily withdrawal limit: ৳50,000 (standard accounts).
• VIP members have separate withdrawal limits — visit the High Roller page for details.
• You cannot withdraw directly from your bonus balance — the wagering requirement must be completed first.
• For suspicious transactions, fu9 may place a hold on payments pending verification.
• Withdrawals to third-party accounts are not permitted.

Fu9 offers several types of bonuses — Welcome Bonus, Reload Bonus, Free Spins, and Cashback. Each bonus has its own terms. Accepting a bonus means agreeing to those terms; failure to comply will result in the bonus being forfeited.

• Most bonuses carry a 30x wagering requirement after claiming (individual bonus terms may vary).
• If you withdraw before completing the wagering requirement, your bonus balance will be forfeited.
• Bonuses must be claimed within a set timeframe — usually 7 days. Once expired, the bonus is automatically cancelled.
• You cannot claim a new bonus while an existing one is still active — you must complete the current bonus before claiming another.
• If bonus abuse is detected — such as claiming bonuses through multiple accounts — all accounts will be closed along with their balances.
• Wagering requirements also apply to winnings from free spins.
• Fu9 reserves the right to modify or cancel any bonus offer at any time.

Fu9 is committed to maintaining a fair gaming environment. All games are powered by certified RNG and regularly audited by independent third parties. To uphold that fairness, users are also expected to follow certain rules.

• The use of any software, bots, or automated tools to play games is strictly prohibited.
• Exploiting game glitches or bugs to gain an unfair advantage is strictly prohibited.
• Using multiple accounts to claim promotions or bonuses is strictly prohibited.
• Manipulating the system through group betting or collusion is strictly prohibited.
• Using funds from money laundering or illegal sources on fu9 will result in immediate account closure and legal action.
• Rude or threatening behaviour toward other users may result in a temporary or permanent account suspension.

If a user violates our rules, fu9 reserves the right to suspend the account, seize the balance, or take legal action without prior notice. Any suspicious activity is automatically flagged by our system.

Fu9 believes gaming is for entertainment — not stress or financial hardship. That's why we provide tools to help users stay in control. Using these tools isn't a sign of weakness; it's simply smart gaming.

• Deposit Limit: Set your own daily, weekly, or monthly deposit cap.
• Session Limit: Set an automatic logout after a defined period of play.
• Loss Limit: Set a cap on how much you can lose before being prevented from placing further bets.
• Cooling-Off: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: For a long-term break, you can close your account for anywhere from 6 months to permanently.
• Reality Check: Receive periodic reminders showing how long you've been playing.

Once self-exclusion is activated, a minimum waiting period of 7 days applies before it can be lifted. Our customer support team is available to assist you during this time.

Fu9 collects your personal information solely to operate its services. We never sell your data to advertisers or third parties. We use SSL encryption and secured servers to keep your information safe.

• Your registration details (name, phone, email) are used for identity verification and communication purposes.
• Gaming history is stored for security and dispute resolution purposes.
• Information may be shared in response to valid requests from legal authorities.
• To view or delete your data, please contact customer support.

You can close your fu9 account at any time. If you contact customer support, your account will be deactivated within 24 hours. Please withdraw any remaining valid balance before closing your account.

• If an account is closed at the user's request, any valid balance will be refunded.
• If fu9 closes an account due to a rule violation, any bonus balance will not be refunded.
• An account closed due to self-exclusion cannot be reopened before the specified period has ended.
• Data from closed accounts will be retained for up to 5 years in compliance with legal obligations.

Fu9 is committed to resolving all complaints and disputes fairly. Once a complaint is submitted to customer support, we aim to provide an initial response within 24 hours and a final resolution within 7 business days.

• To file a complaint, reach us at support@fu9.click or via live chat.
• When submitting a complaint, please include your account ID, the date, and a full description of the issue — this helps us resolve it faster.
• In the event of a dispute over a game result, server logs will serve as the final and definitive record.
• If a technical error causes an abnormal game outcome, fu9 reserves the right to void that round.

Fu9 reserves the right to update these terms at any time. For significant changes, notice will be sent to your registered email or phone number. Continued use of the platform after any update constitutes acceptance of the revised terms.

• These terms and conditions were last updated in July 2026.
• In the event of a conflict between the Bangla and English versions, the English version shall take precedence.
• No compensation will be provided for any period during which fu9 services are temporarily unavailable.
• Fu9 is not responsible for service disruptions caused by unforeseen circumstances such as natural disasters or cyberattacks.
• These terms and conditions are governed by the applicable laws of Bangladesh.